Shipping policy

Last Updated: December 17th, 2025 

ORDER PROCESSING

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received and verified.

Orders placed after business hours, on weekends, or on holidays will begin processing the next business day.

During peak seasons, promotions, or holidays, processing times may be extended.

SHIPPING METHODS & DELIVERY TIMES

VYRI ships orders from a single fulfillment location using trusted third-party carriers.

Estimated delivery times are displayed at checkout and are based on the shipping method selected and destination.

Delivery timeframes are estimates only and are not guaranteed. Carrier delays, weather events, customs inspections, or other factors beyond our control may impact delivery.

SHIPPING RATES

Shipping rates are calculated at checkout based on:

  • Order weight and dimensions

  • Shipping destination

  • Selected shipping method

Free shipping offers, when available, will be clearly stated on the website and may be subject to exclusions.

DOMESTIC & INTERNATIONAL SHIPPING

VYRI ships to approved domestic and international destinations as shown at checkout.

For international orders:

  • Customers are responsible for any applicable customs duties, taxes, import fees, or brokerage charges

  • Delivery times may vary due to customs processing

  • VYRI is not responsible for delays, holds, or refusals by customs authorities

ORDER TRACKING

Once your order ships, you will receive a shipping confirmation email with tracking details.

Please allow 24–48 hours for tracking information to update after the shipping label is created.

ADDRESS ACCURACY

Customers are responsible for ensuring shipping addresses are accurate and complete at checkout.

VYRI is not responsible for:

  • Delays or non-delivery caused by incorrect or incomplete addresses

  • Packages marked as delivered by the carrier to the address provided

Orders returned due to address errors may be reshipped at the customer’s expense.

LOST, STOLEN, OR DAMAGED PACKAGES

Once an order is handed over to the carrier, responsibility for delivery lies with the carrier.

  • VYRI is not liable for packages marked as delivered by the carrier

  • If your package arrives damaged, contact us within 48 hours of delivery with photos so we can assist with a carrier claim when applicable

REFUSED OR UNCLAIMED SHIPMENTS

Orders that are refused, unclaimed, or returned to sender may be subject to:

  • Return shipping fees

  • Restocking fees

  • Non-refundable original shipping charges

INCORRECT ITEMS

If you receive an incorrect item, please contact us within 5 business days of delivery so we can review and resolve the issue in accordance with our Refund Policy.

CONTACT US

For shipping-related questions, please contact:

VYRI Support
📧 support@myvyri.com